Privacy Policy
Apka Muaalij - Fori Ailaj Sahoolat K Sath
operates the Internet platforms apkaMuaalij.com and Apka Muaalij application, where users can ask general health-oriented questions to experts.
If you have any questions, concerns, or suggestions regarding data protection and the security of your data, please reach out to us using the contact details provided below.
Overview
We encourage you to read this Privacy Notice in its entirety to ensure you are fully informed. However, you can also navigate directly to specific sections of interest using the links provided below:
- Collection of personal data
- Use of personal data
- Sharing of personal data
- Data retention
- Your rights
- Use of links to and from external providers
- Security
- Updates to this Privacy Notice
- How to contact us
Collection of Personal Data:
Personal data includes any information related to you as an individual, such as your name, address, date of birth, and occupation.
Information you provide voluntarily:
- When registering an account as a user, you must provide your email address, and optionally your name, addresses, and phone number.
- If asking a question to an expert, you may need to provide your credit card number and, for direct debit authorizations, bank account information.
- As an expert, specific personal data is required, including email address, contact details, documentation of performance, and professional licenses.
Information we collect automatically:
- When visiting our website, we may collect information such as your IP address, browser type, and pages accessed using cookies.
Information obtained from third-party sources:
- We may receive personal data about you from third-party sources, which we use to provide customer support.
Providing information about others:
- If providing third-party personal data, ensure they are aware and consent to the disclosure.
Use of Personal Data:
We use your personal data for various purposes, including answering questions, publishing content, and conducting research.
Account Deletion:
Upon requesting account deletion, your account will be promptly deleted. However, to facilitate account reconciliation, profile information will be retained for 90 days. After this period, all data will be permanently deleted from our backend systems. We prioritize data security throughout this process.
Data Retention:
We retain personal data for legitimate business purposes and delete or anonymize it when no longer needed.
Your Rights:
You have rights to access, correct, update, or delete your personal data, as well as the right to object to processing and opt-out of marketing communications.
Use of Links to and from External Providers:
External links on our website are subject to the data protection policies of third parties.
Security:
We employ technical and organizational security measures to protect your data, although unauthorized access cannot be entirely ruled out.
Updates to this Privacy Notice:
We may update this Privacy Notice to reflect legal, technical, or business changes, with appropriate notification to users.
How to Contact Us:
For questions or concerns about your personal data, contact our data protection officer at [email protected].